Terms & Conditions — 78bd Platform Rules

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 78bd ("78bd", "the Platform", "we", "us", "our") governing your access to and use of the 78bd online casino, sports betting, and gaming services available at https://78bd.io and any associated applications or platforms (collectively, "the Service").

By creating a 78bd account, accessing the platform, making a deposit, placing a wager, or using any feature of the Service in any way, you confirm that you have read these Terms in their entirety, that you understand them, and that you agree to be legally bound by them. If you do not agree to these Terms, you must not access or use the Service.

These Terms should be read alongside the 78bd Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference and form part of the overall agreement between you and 78bd.

To register and maintain an active account with 78bd, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 21 years of age. 78bd strictly enforces a 21+ age policy. Players who are found to be under the minimum age will have their accounts permanently closed and any funds held pending investigation may be forfeited.
• You must be a natural person (individual human being). Corporate entities, automated bots, and artificial accounts are not permitted to register.
• You must have the legal capacity to enter into a binding contract under the laws applicable to you.
• You must not be a resident of, or accessing the Service from, a jurisdiction in which online gambling is unlawful or where 78bd's services are not permitted.
• You must not be an employee, contractor, director, officer, agent, or close family member of an employee of 78bd or any of its affiliated game providers or service partners.
• You must not be registered on any self-exclusion list, whether voluntary or mandated, that prohibits you from accessing gambling services.

78bd reserves the right to request proof of eligibility at any time. Acceptable identification documents include a valid Bangladeshi National Identity Card (NID), passport, or birth certificate. All submitted documents are handled in accordance with the 78bd Privacy Policy.

Each individual player may hold exactly one (1) registered account on the 78bd platform at any time. The registration of multiple accounts by the same individual — whether using different names, email addresses, phone numbers, payment methods, or devices — is strictly prohibited and constitutes a material breach of these Terms.

When registering, you agree to provide accurate, complete, and up-to-date information including your full legal name, date of birth, valid email address, and a reachable mobile number. You are responsible for keeping your account information current. Providing false, misleading, or incomplete registration information may result in immediate account suspension.

You are solely responsible for maintaining the confidentiality of your 78bd login credentials, including your username and password. You must not share your login details with any third party. All actions taken through your account — including wagers placed, deposits made, and withdrawals requested — are your sole responsibility. If you suspect that your account has been accessed without your authorisation, you must contact 78bd support immediately at [email protected].

• Accounts are non-transferable and may not be sold, gifted, or assigned to another person.
• 78bd reserves the right to verify your identity at any stage and to request supporting documentation.
• Accounts that remain inactive (no login or wagering activity) for a period of 12 consecutive months may be classified as dormant. Dormant account policies, including any applicable administrative fees, will be communicated to the registered email address before any deductions are made.
• Players are entitled to close their accounts voluntarily at any time by contacting customer support. All pending bonus wagering requirements must be resolved before a final withdrawal can be processed at closure.

All financial transactions on the 78bd platform are conducted in Bangladeshi Taka (BDT). 78bd supports the following payment methods for deposits and withdrawals: bKash, Nagad, Rocket, and Upay. Additional payment methods may be added or removed at 78bd's discretion; the current list of available methods is displayed on the deposit and withdrawal pages within your account.

Deposits: The minimum deposit amount is ৳500. There is no maximum single deposit limit under standard account conditions, although 78bd may apply transaction limits at its discretion for security or compliance reasons. Deposits via bKash and Nagad are typically credited to your 78bd account within 30 seconds of a successful transaction confirmation from the payment provider. 78bd does not charge any fee on deposits; however, your mobile financial service provider may apply their own standard transaction charges.

Withdrawals: The minimum withdrawal amount is ৳1,000. Withdrawal requests are processed within 24 hours on business days, subject to satisfactory completion of KYC verification. The first withdrawal from any account requires full identity verification before processing. Subsequent withdrawals may be subject to additional verification checks at 78bd's discretion, particularly for large amounts or unusual activity patterns.

• Withdrawals may only be made to the same payment method used for the most recent deposit, unless otherwise approved by the 78bd compliance team.
• Players must wager their deposit amount at least once before a withdrawal is permitted. This base wagering requirement is separate from any bonus-specific wagering requirements.
• 78bd reserves the right to delay or withhold any withdrawal if there is a reasonable suspicion of fraudulent activity, terms violation, or pending verification.
• In the event that a deposit is made in error or a chargeback is initiated through a payment provider, 78bd reserves the right to reverse any winnings associated with those funds and suspend the account pending investigation.

78bd offers various promotional bonuses to both new and existing players, including but not limited to welcome bonuses, deposit match bonuses, free spins, cashback offers, and seasonal promotions tied to events such as BPL season, IPL, Eid, and Pohela Boishakh. Each promotion is governed by its own specific terms, which will be published alongside the promotional offer.

Unless the specific promotion terms state otherwise, the following general bonus rules apply to all 78bd promotions:

• Wagering Requirements: All bonus funds are subject to a wagering requirement before they can be converted to withdrawable cash. The applicable multiplier is stated in the individual promotion terms. Wagering requirements must be met within the stated validity period.
• Game Contributions: Different game types contribute different percentages toward wagering requirements. Slots typically contribute 100%; live casino games, table games, and sports bets may contribute at a lower rate as specified in the promotion terms.
• Bonus Validity: Bonuses expire after the stated validity period if wagering requirements have not been met. Expired bonus funds are forfeited automatically.
• One Bonus at a Time: Only one bonus may be active on a player account at any given time unless the promotion explicitly states otherwise.
• Abuse Prevention: 78bd monitors bonus activity for signs of abuse, including low-risk hedging strategies designed to meet wagering requirements without genuine risk. 78bd reserves the right to void bonuses and associated winnings where abuse is detected.
• Eligibility: Bonuses are available to eligible players only. Players who have self-excluded or set deposit limits that prevent meeting bonus conditions may not qualify for certain offers.

78bd reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Where a bonus has already been claimed in good faith, any changes will not apply retroactively to that player's active bonus period.

All games available on the 78bd platform are supplied by licensed third-party game providers including, but not limited to, Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game operates according to the rules set by its respective provider. Game rules, paytables, and return-to-player (RTP) percentages are accessible within each game interface.

By placing a wager on any 78bd game or sports market, you acknowledge that:

• You understand the rules of the game or betting market you are participating in.
• All wagers are final once confirmed. You may not cancel, amend, or reverse a placed bet except where the specific game or market rules expressly permit it.
• Game outcomes are determined by certified random number generators (RNGs) or live game mechanics operated by the game provider. 78bd has no influence over individual game outcomes.
• Technical malfunctions, server interruptions, or connectivity issues may in rare cases affect game sessions. Where a malfunction can be verified, 78bd will endeavour to resolve it fairly, which may include voiding the affected round and returning the wager to the player's balance.
• Minimum and maximum bet limits apply to all games and betting markets. These limits are displayed within each game or market interface.

For sports betting, including cricket markets covering BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures, the following additional rules apply: odds are subject to change up until the market is closed; in-play bets are accepted subject to real-time availability; settlement of markets follows the official result published by the relevant governing body. In the event of a disputed official result, 78bd reserves the right to void affected markets and return stakes.

78bd is committed to promoting responsible gambling. The platform provides a range of tools designed to help players maintain control over their gambling activity. These tools include deposit limits, loss limits, session time reminders, reality check alerts, and voluntary self-exclusion. All tools are accessible directly from the account settings dashboard and take effect immediately upon activation.

Players who believe that their gambling may be causing harm to themselves or others are strongly encouraged to use these tools and to seek independent support. Gambling should remain an entertainment activity and should never be treated as a source of income or a way to resolve financial difficulties.

Full details of all responsible gaming tools and guidance are available on the 78bd Responsible Gaming page.

The following activities are strictly prohibited on the 78bd platform and constitute a material breach of these Terms. Any player found to be engaged in prohibited activities will have their account immediately suspended, all funds held pending investigation, and any winnings accrued through prohibited conduct will be voided:

• Registering more than one account, or registering an account on behalf of another person.
• Providing false, misleading, or incomplete identity or payment information during registration or KYC verification.
• Using automated software, bots, scripts, or any artificial means to interact with the platform, place bets, or exploit game mechanics.
• Colluding with other players to gain an unfair advantage in live dealer games, poker variants, or sports betting markets.
• Exploiting software bugs, glitches, or errors to generate unintended winnings. Any winnings derived from a confirmed technical error are void and will be reclaimed.
• Money laundering, fraud, or use of stolen, disputed, or unauthorised payment methods to fund a 78bd account.
• Attempting to abuse promotional offers through systematic low-risk hedging, matched betting strategies, or any coordinated bonus exploitation scheme.
• Accessing the platform from a jurisdiction where online gambling is prohibited by local law.
• Threatening, harassing, or abusing 78bd staff or other players through any communication channel.
• Allowing any person under the age of 21 to access or use your 78bd account.

All content on the 78bd platform, including but not limited to the website design, layout, graphics, logos, text, software code, game interfaces (to the extent supplied by 78bd), and promotional materials, is the property of 78bd or its licensed content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 78bd platform for personal and recreational purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any 78bd content without prior written consent.
• Reverse-engineer, decompile, or attempt to extract the source code of any 78bd software or game.
• Use the 78bd brand name, logo, or trademarks in any commercial context without express written authorisation.
• Create derivative works based on 78bd content or interfaces.

Unauthorised use of 78bd intellectual property may result in legal action in addition to immediate account termination.

To the fullest extent permitted by applicable law, 78bd's total liability to any player for any claim arising out of or in connection with the use of the Service — whether in contract, tort, negligence, or otherwise — shall be limited to the net deposits made by that player in the 30-day period immediately preceding the event giving rise to the claim.

78bd shall not be liable for any of the following, whether direct, indirect, consequential, or incidental:

• Loss of profits, revenue, or anticipated savings resulting from inability to access the platform.
• Game session interruptions caused by connectivity failures on the player's side, including mobile data outages, bKash or Nagad service downtime, or device malfunctions.
• Losses incurred as a result of the player's failure to comply with these Terms.
• Third-party website content accessed through any links that may appear on the 78bd platform.
• Errors in the odds, markets, or game data supplied by third-party providers, where 78bd acted in good faith on the information available.

Nothing in these Terms shall exclude or limit 78bd's liability for fraud, death, or personal injury caused by gross negligence, or any other liability that cannot be excluded by law.

78bd collects and processes personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By registering an account, you consent to the collection, storage, and processing of your personal data as described in that policy.

78bd implements industry-standard security measures including 256-bit SSL encryption, secure server infrastructure, and access controls to protect player data from unauthorised access, disclosure, or misuse. Player data is not sold to third parties for marketing purposes.

For the purposes of KYC compliance, fraud prevention, and responsible gaming obligations, 78bd may share limited player data with licensed identity verification providers, payment processors, and regulatory compliance services. All such sharing is conducted under strict data processing agreements.

78bd reserves the right to suspend, restrict, or permanently close any player account at any time without prior notice if it reasonably believes that the player has breached these Terms, engaged in fraudulent activity, or if account closure is necessary for legal or compliance reasons.

Where an account is closed due to a confirmed breach of these Terms, 78bd may withhold some or all of the balance in that account pending investigation. Any funds determined to have been derived from prohibited activity will be forfeited. Where no breach is confirmed, remaining account balances will be returned to the player via their registered payment method following completion of any outstanding verification requirements.

Players may request voluntary account closure at any time by contacting [email protected]. Voluntary closure requests will be processed within five (5) business days. Any active bonuses will be cancelled upon voluntary closure, and any funds subject to unmet wagering requirements will be forfeited.

If you have a dispute or complaint regarding any aspect of the 78bd Service, you should first contact the 78bd customer support team via live chat or email at [email protected]. Please provide your registered account details, a clear description of the issue, and any supporting documentation. 78bd will acknowledge your complaint within 48 hours and provide a substantive response within 10 business days.

If your complaint relates to a specific game outcome, please retain any relevant game round identifiers from your account history, as these will be required for investigation. Game round results are logged server-side and can be independently verified against certified RNG records held by the game provider.

All disputes must be raised within 30 days of the event giving rise to the complaint. 78bd will not consider complaints raised outside this window unless there are exceptional circumstances that prevented timely submission.

78bd reserves the right to amend, update, or replace these Terms at any time. When material changes are made, 78bd will publish the updated Terms on this page with a revised effective date and, where appropriate, notify registered players via the email address associated with their account.

Your continued use of the 78bd platform following the publication of updated Terms constitutes your acceptance of the revised Terms. If you do not agree to any amended Terms, you must cease using the Service and may request account closure in accordance with Section 12 above.

It is your responsibility to review these Terms periodically. The date displayed at the top of this page ("Last Updated") indicates when the most recent revision was made.

These Terms are governed by and shall be construed in accordance with international gaming regulations and the general principles of commercial law applicable to online gaming platforms operating under international jurisdiction. Any disputes arising under or in connection with these Terms that cannot be resolved through the complaints process described in Section 13 shall be subject to binding arbitration before a mutually agreed independent arbitrator.

Nothing in this clause limits the statutory rights of players under consumer protection provisions applicable in their jurisdiction of residence.

If you have any questions about these Terms and Conditions, or about any aspect of the 78bd platform, please contact us through one of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the chat widget within your logged-in 78bd account dashboard
• Response Time: Email queries are responded to within 48 hours; live chat average response time is under 3 minutes during peak hours

Support is available in English. For account-specific queries, please have your registered account username and a description of your query ready before contacting support. 78bd support staff will never ask for your account password.