Responsible Gaming at 78bd — Your Wellbeing Matters
78bd believes that gambling should always be a source of entertainment, never a source of stress or hardship. We have built a comprehensive suite of responsible gaming tools — deposit limits, time-out controls, and self-exclusion — to keep every player in control of their experience at all times .
Our Commitment
Gambling Is Entertainment — Keep It That Way
At 78bd, we take our responsibility to players in Bangladesh seriously. Whether you enjoy cricket betting during the BPL season, spinning slots, or exploring live casino tables, our platform is designed to make your experience enjoyable, safe, and fully within your control. Gambling should never interfere with your daily life, relationships, or financial stability.
We are committed to providing transparent tools that allow every registered player aged 21 and above to monitor and manage their gaming behaviour. Our responsible gaming framework is not just a regulatory checkbox — it is a genuine part of how 78bd operates every single day.
If at any point you feel that your gambling habits are changing or that you are spending more time or money than you intended, 78bd's responsible gaming tools and support team are here to help. You can reach our team at any time by emailing [email protected] — a real person will respond.
Self-Assessment: Are You Gambling Responsibly?
If you answer "yes" to two or more of the questions below, we strongly encourage you to use 78bd's responsible gaming tools or contact our support team.
Tools & Controls
Responsible Gaming Features at 78bd
Every 78bd account comes with a built-in set of player-protection tools accessible directly from your account dashboard.
Deposit Limits
Set a daily, weekly, or monthly deposit cap in BDT directly from your account settings. Once your chosen limit is reached — whether funded via bKash, Nagad, Rocket, or Upay — no further deposits are accepted until the period resets. Increasing a limit takes 7 days to activate; reductions take effect immediately.
Session Time Limits
Define the maximum amount of time you wish to spend in a single gaming session. When your limit is reached, 78bd will display a clear on-screen notification and optionally log you out automatically. This tool helps prevent extended play sessions that can lead to impulsive decision-making.
Reality Check Reminders
Enable periodic reality-check pop-ups that appear at intervals you choose — every 30, 60, or 90 minutes. Each reminder displays how long you have been playing, your net win/loss for the session in BDT, and gives you the option to continue or end your session right away.
Time-Out / Cool-Off Period
If you need a short break from gambling, activate a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out your account is suspended for gaming and deposits. You can still access your account to process a pending withdrawal. Time-outs cannot be reversed once activated.
Self-Exclusion
For players who need a longer break, 78bd offers self-exclusion periods of 6 months, 1 year, 2 years, or permanent closure. During self-exclusion, your account is fully deactivated, all marketing communications are stopped, and re-registration is blocked. Contact [email protected] to initiate self-exclusion immediately.
Loss Limits
Set a maximum loss threshold for any daily, weekly, or monthly period. Once your pre-set loss limit is reached, the system will prevent further wagering for the remainder of that period. This tool is particularly useful during high-stakes events like BPL matches or IPL series when betting volume naturally rises.
Responsible Gaming Controls — Quick Reference
A summary of every player-protection control available on the 78bd platform, how quickly each takes effect, and how to activate it.
| Control | Options Available | Takes Effect | Reversible? |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly — custom BDT amount | Immediately | Reductions: immediate. Increases: 7-day delay. |
| Session Time Limit | 30 min / 1 hr / 2 hr / 4 hr / custom | Immediately | Yes — adjustable in account settings |
| Reality Check | Every 30 / 60 / 90 minutes | Immediately | Yes — can be disabled at any time |
| Loss Limit | Daily / Weekly / Monthly — custom BDT amount | Immediately | Reductions: immediate. Increases: 7-day delay. |
| Time-Out | 24 hr / 48 hr / 7 days / 30 days | Within 24 hours | No — cannot be reversed once activated |
| Self-Exclusion | 6 months / 1 year / 2 years / Permanent | Immediately | No — permanent closure is irreversible |
Age Policy
Strictly 21 and Above — No Exceptions
78bd operates an absolute minimum age policy of 21 years. No individual under the age of 21 is permitted to register, deposit, wager, or receive winnings on the 78bd platform. This policy applies equally to players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.
As part of our KYC (Know Your Customer) process, every new 78bd account is required to submit a valid government-issued identity document — such as a Bangladeshi National ID (NID) card or passport — before any withdrawal is processed. This document verification confirms both identity and age.
If 78bd reasonably suspects that a registered account is held by an individual under the age of 21, that account will be immediately suspended pending a full identity review. Any funds identified as having been deposited by an underage individual will be handled in accordance with our Terms and Conditions.
Getting Help
What to Do If Gambling Becomes a Problem
Recognising a problem early is the most important step. Here is a clear guide on what to do if gambling is affecting your life.
Acknowledge the Concern
Recognise that something has changed in your gambling behaviour — spending more than intended, chasing losses, or feeling compelled to gamble. Acknowledging this is the most important and most courageous step. You are not alone; problem gambling affects people across Bangladesh and around the world.
Use the 78bd Responsible Gaming Tools
Log in to your 78bd account and navigate to Account Settings → Responsible Gaming. Set a deposit limit, activate a time-out, or initiate a self-exclusion. These tools take effect quickly and are there specifically for moments like this. You do not need to give a reason — just activate what you need.
Contact the 78bd Support Team
Email our dedicated support team at [email protected] or use the live chat feature inside your account dashboard. Our team is available 24 hours a day, 7 days a week, and is trained to assist with responsible gaming requests without judgment. All conversations are treated confidentially.
Talk to Someone You Trust
Share your concerns with a trusted family member, friend, or colleague. In Bangladesh, community and family support networks are an invaluable resource. Letting someone close to you know what you are experiencing can provide perspective and practical help in managing your time and finances during a difficult period.
Seek Professional Support
If gambling is causing significant distress, financial hardship, or harm to your relationships, consider speaking to a qualified mental health professional or counsellor. Problem gambling is a recognised condition that responds well to professional treatment. Your wellbeing is more important than any game.
Best Practices
Tips for Safe and Enjoyable Play
Following these simple guidelines will help you keep gambling a fun leisure activity rather than a source of stress.
Set a Budget Before You Play
Decide exactly how much you are comfortable spending before you open any game. Treat this amount like an entertainment expense — similar to buying tickets to a cricket match at Mirpur stadium. Once the budget is spent, stop playing for the day, regardless of results.
Never Play Under Emotional Distress
Avoid gambling when you are stressed, anxious, upset, or have been drinking. Emotional states impair decision-making and can lead to spending more than intended. If you have had a difficult day, take a break and return when you feel calm and in control of your choices.
Treat Gambling as Entertainment, Not Income
Never rely on gambling as a way to earn money or pay bills. Games at 78bd, including slots, live casino tables, and crash games, are forms of entertainment with an inherent house edge. Winnings are a bonus — not a guaranteed source of income. Approach every session with that mindset.
Take Regular Breaks
Step away from the screen at regular intervals — get a glass of water, stretch, or go for a short walk. Long uninterrupted gaming sessions can reduce your awareness of time and money spent. Use 78bd's session time limit tool to schedule automatic reminders if you find breaks difficult to initiate yourself.
Do Not Chase Losses
Chasing losses — placing larger bets to recover money already lost — is one of the most common patterns associated with problem gambling. Accept that losing is a normal part of any game of chance. If you find yourself placing increasingly large bets after a losing streak, activate a time-out immediately.
Keep Your Account Secure
Never share your 78bd login credentials with anyone, including family members. Your account is personal and reflects your individual responsible gaming limits and settings. Sharing access undermines the effectiveness of the protections you have set and may expose your account to unauthorised activity.
Need Help?
Contact Us About Responsible Gaming
Our support team is trained to help with all responsible gaming requests — deposit limits, time-outs, self-exclusion, and account concerns — 24 hours a day.
Email Support
Send your responsible gaming request to our team. All emails are acknowledged within 48 hours with a full response provided within 30 days. For urgent self-exclusion requests, we act within 2 hours.
Live Chat
Use the 24/7 live chat feature inside your logged-in 78bd account dashboard for immediate assistance with any responsible gaming concern. Our team can activate limits and time-outs directly during the chat.
Available inside your account dashboard
Account Settings
Access all responsible gaming tools directly at any time from your 78bd account under Settings → Responsible Gaming. Set deposit limits, loss limits, session timers, and reality checks without needing to contact support.
Log in to access your controls
Play Responsibly — Enjoy 78bd at Its Best
When gambling is approached with care and clear limits, it is a genuinely fun form of entertainment. Explore the 78bd platform at your own pace with full confidence in our player protection tools.